Pre-Conference Workshop (Thursday, June 6th)
1:00-4:00 pm, Lake Superior College
Managing Cultural Change in Libraries: Marx, Maslow and Management
Changing times require new management and leadership styles. Open, inclusive, community led and needs based libraries require leaders and managers who focus on ‘doing the right thing’ as well as ‘doing the thing right.’
Embedded and sustained cultural change is a holy grail which has been pursued for many years. This workshop provides an analytical framework for achieving cultural change in libraries, which are one of the longest and most enduring public sector institutions.
This analytical framework has been developed by synthesising the ideas of Karl Marx (‘From each according to his ability and to each according to his needs’), Abraham Maslow (The Hierarchy of Needs), and Management thinkers such as Jim Collins (author of Built to Last and Good to Great).
This mixture of political science and psychology provides a new way of framing the challenge of cultural change in libraries. It creates a solid conceptual and theoretical basis for the changes required to transform Traditional Libraries (which serve only a minority of the community) into libraries which are Community Led and Needs Based (which are truly open to all).
This analytical framework will enhance our understanding of libraries; but to understand the world is not enough – we must also seek to change it. And so this workshop also gives practical examples of how the analytical framework can be applied. Workshop participants will use the framework to assess the libraries they work in to determine where their organizations are positioned on the Traditional – Community Led – Needs Based spectrum.
Thursday Night Social Events
4:30 pm: Library Trivia, Sammy’s Pizza West Duluth
Don’t miss your chance to win the Golden Hockey Puck in our annual trivia competition! We’ll be in the private dining room at the back of the restaurant.
Special thanks to Sammy’s Pizza for accommodating our group! Please remember to tip your server. A 20% gratuity is recommended.
In a happy coincidence, David Sedaris will be in town during LSLS! Tickets for this event are sold out, but the reading will be broadcast outside in the parking lot and several LSLSers plan to attend. From the event description: “People are encouraged to bring lawn chairs, blankets, and refreshments and enjoy the evening! This will be a FUN night. Local businesses, like Beaner’s Coffeeshop and Gannucci’s Italian Market, are staying open late. The Rambler food truck and Mrs. Delicious’ ice trike will be on site.”
#LSLS19: Sea Changes In Libraries (Friday, June 7th)
8:00 – 8:45 am: Registration and Coffee
8:45 am: Welcome and Opening Remarks
9:00 – 10:00 am: Keynote Presentation: Blue Ocean Strategy: Creating a Blue Ocean Shift in Your Library
Blue Ocean Strategy takes a systematic approach and provides the tools for successfully creating and capturing blue oceans. We like to think that libraries are unique, and in many ways they are. But just because we are unique does not mean that we don’t have competitors – in fact just about everything that libraries offer is also being provided by someone else these days.
Our competitors are getting bigger and better – it used to be the independent book seller or pre owned book store, but now it’s Amazon, Apple, and Google. And our rivals are constantly reinventing themselves to stay ahead of the competitive curve.
Libraries need to do the same thing and get out of the red waters of cut throat competition and create new blue oceans where we are not just the biggest fish in the pond, but the only fish.
Tomorrow’s leading organisations will succeed not by battling competitors, but by creating blue oceans of uncontested public space ripe for development. Such strategic moves – termed value innovation – create powerful leaps in value both for the library and its patrons, rendering rivals obsolete and unleashing new demand.
There are five steps to making a Blue Ocean Shift: Get Started; Understand Where You Are Now; Imagine Where You Could Be; Find How You Get There; Make Your Move. I will take you through these five steps and demonstrate how Thunder Bay Public Library has made a Blue Ocean Shift from a stand alone library to a multi-purpose Community Hub.
10:15 – 11:15 am – Session 1
YALSA’s Transforming Teen Services: Docking Soon at a Harbor Near You
Andrea Egbert, Anoka County Library; Leah Larson, Minnesota State Department of Education; Tessa Michaelson Schmidt, Wisconsin Department of Public Instruction
Minnesota and Wisconsin are pilot states in a national program to train library staff on Connected Learning and Computational Thinking programming for youth. Connected Learning empowers youth and builds communities, while Computational Thinking builds analytical skills and problem solving. Come learn more about what these concepts mean and how they can apply to different ages and library settings. Attendees will learn more about the different training modules available, what each module entails, and how we are bringing those to various locations throughout the two states. Get ahead of the curve nationally by helping us determine the best way to bring the trainings to your areas.
Creating and Maintaining a Multigenerational Library
Danielle A. Becker, Hennepin County Medical Center Medical Library
I would like to guide other librarians how to navigate between generations as you build your collections and work with your patrons. Each generation has a different comfort level with technology, and as librarians we need to fully understand their competency levels. I want to first define each generation, give examples, and then explore, in-depth how these generations are likely to approach librarians and use libraries. I am a library director of a county medical library so I work with every age group imaginable. I have to collect and obtain research tools (materials and resources) for these various generations. I also have to teach research skills to the groups as well so knowing how to effectively communicate with these groups is crucial.
Sailing Together: Community Scanning from Stem to Stern
Lizzy Baus, Minitex; Mollie Stanford, Arrowhead Library System; Katie Sundstrom, Two Harbors Public Library; Heidi Schutt, Muir Library – Winnebago
As technology continues to advance, libraries and their patrons are increasingly eager to preserve older formats. The seeming division between old and new can also give rise to a wonderful partnership, using emerging technology to engage with and preserve historical artifacts.
In this panel presentation, we will describe one equipment lending program – Minnesota Digital Library’s Scan for Keeps – from the top, statewide level down to the local library level. Join staff from several library types to learn about how the Scan for Keeps program was developed, how regional systems can use the program, and how individual libraries can put their own spin on the program.
Moving the HCC Library
Rachel Milani, Hibbing Community College
Over the last two years, the Hibbing Community College Library has moved physical locations twice. The move into a temporary location was first planned and coordinated two years ago so that the old space could be renovated. In February 2019, the library was moved into a newly renovated space at the heart of campus. This presentation will cover planning and managing the physical move, planning the physical space of a newly renovated library, and how to coordinate with administration, architects, and construction workers. Things did not always go smoothly, however, so this presentation also covers the lessons learned when things went awry and what could have been done differently to prevent them.
11:30 am – 12:30 pm – Session 2
Port Cards: A Library Card for Every Student in the Duluth Public Schools
Jessica Bellini, Heidi Harrison, and Sue Schumacher, Duluth Public Library
The Duluth Public Library (DPL) and ISD 709 launched the Port Cards project in September 2018 after more than a year of preparation. These institutions collaborated with local and state organizations to provide a Library Port Card to all pre-school through twelfth grade students enrolled in ISD 709.
A Port Card is a virtual library card that uses a student’s school ID number as the barcode and allows the student to check out five physical items at a time with no overdue fines, as well as provides access to all the digital resources of a Duluth Public Library card. Teachers can sign up for a Port Card that allows access to Duluth Public Library’s educational databases.
Port Cards eliminate barriers to using library resources. Teachers use Port Cards in their classrooms to provide students access to research databases and learning tools such as TumbleBooks. Students can use their library cards to check out books for homework help or to read for pleasure. According the US Census Bureau, 29% of children under eighteen in Duluth live in households with incomes below the poverty line. These children are much more likely to have their library cards blocked due to overdue fines. In addition to the problem of fines, some children do not have a caregiver that can or is willing to get a library card. Giving kids a Port Card removes these barriers and creates positive relationships with children and families that encourage lifelong learning and library use.
Implementing Ports Cards has already improved DPL’s partnership with the Duluth Public Schools and led to other collaborative projects that serve local students and families.
Changing Directions: The Unchartered Territory of Dementia-Friendly Libraries
Jennifer Ellis, Wisconsin Indianhead Technical College
As our population in this region continues to age, the need to educate our community services and businesses on dementia is increasing rapidly. To that end, the goal of this presentation would be to share about libraries becoming dementia-friendly. The basis for this session would include efforts happening locally to provide the training, as well as how libraries have become hubs for dementia resources across the State of Wisconsin. The presentation will discuss the work of WITC Gerontology-Aging Services Professional Program students who created memory kits for 21 out of 30 libraries of the Northern Waters Library Service based in Ashland.
Hosting a National Traveling Exhibit: One Exhibit, Three Libraries, Three Communities, Three Experiences
Dianne Narum, Bemidji State University; Jane Young, Century College; Aaron Stefanich, Grand Forks Public Library
Three libraries, three communities, three experiences with the same exhibit. Come learn how the NIH/ALA sponsored exhibit Native Voices: Native Peoples’ Concepts of Health and Illness affected (both public and academic libraries) and the surrounding communities. DeeDee Narum (Bemidji State) and Jane Young (Century College) and Aaron Stefanich (Grand Forks Public Library) will discuss the experiences they had in applying for the grant, organizing the exhibit, creating programming to complement the exhibit, and the feedback they received. We will discuss the grant writing application process, the planning process that included gathering sponsors and supporters for the grant as well as brainstorming ideas for promotion, marketing and creating space for the large exhibit once it arrived. We will discuss the planning process for the required programming, how we approached speaker/presenters whether it be in the community or on campus. We will also share experiences with logistical plans or problems with the exhibit or the planned events. We will wrap up by sharing our overall thoughts on the benefits and challenges of hosting a national traveling exhibit.
This exhibit allowed us to make new connections with our communities and create outreach programming. Native Voices was a national traveling exhibit created by the National Library of Medicine and co-sponsored by the American Library Association. Being part of a national traveling exhibit and creating the variety of programming that the three libraries did gave us the chance to reach out to our communities in new ways. We hope to share those experiences, challenges and outcomes during our session. We hope to encourage the audience to take advantage of these types of grant opportunities. It was a very challenging and rewarding experience in many ways.
Open Access: A Ripple or Tidal Wave?
Jodi Carlson Grebinoski, University of Minnesota Duluth
“Open-access (OA) literature is digital, online, free of charge, and free of most copyright and licensing restrictions. What makes it possible is the internet and the consent of the author or copyright-holder.”–Very Brief Introduction to Open Access by Peter Suber.
Open Access is gaining traction in libraries and beyond. This session will give a brief overview of open access and what role all libraries have in the open access movement. How can libraries connect these Open Resources to help meet their user’s needs? Where do Open Education Resources (OER) fit into the world of OA?
One resource is the local Institutional Repository (IRs). IRs make scholarly work, monographs and archival materials free and available to all. There will be time to discuss how libraries are already using Open Access resources at their libraries, discuss other Open Access resources and leave the session with resources to share at their libraries.
12:30 – 1:45 pm – Lunch
2:00 – 3:00 pm – Session 3
A Catalog of Change: Partnering with Subject Librarians to Improve ILS Discovery
Rex Hughes, North Dakota State University
The cataloging environment in libraries has undergone extensive changes in recent years, including wider acceptance of alternative metadata standards, automation tools, and enhanced ILS features. This sea change in metadata services presents librarians with an opportunity to collaborate with the cataloging team and share their suggestions for record enhancements. While metadata standards should continue to provide structure to our discovery systems, improved cataloging tools now make it easier to integrate new ideas than ever before. At North Dakota State University, the cataloging team has undergone a two year experiment to give subject librarians the opportunity to share their recommendations through an online “Metadata Request” form. As the Metadata and Cataloging Librarian, I will follow up on requests for revision or enhancement, allowing the librarians to support their recommendations based on their subject expertise or user needs. Consultations also give the Metadata and Cataloging Librarian an opportunity to accept the request, recommend alternative solutions, or explain existing standards. Throughout this process, we have discovered new methods of approaching requests, either by revisiting local policy or by using modern tools such as MarcEdit. Catalogers and subject librarians have mutually benefited from this process. Our cataloging practices have improved by listening to the perspective of subject experts, whereas the subject librarians have expressed appreciation for the opportunity to recommend changes and the improved transparency of cataloging standards. This breakout session will provide an overview of the Metadata Request and Consultation Process, referencing tools such as Google Forms, Alma Analytics, MarcEdit, and OpenRefine. Attendees will have the opportunity to discuss ways of balancing standards with an increasingly collaborative work environment. Even as the tides of metadata services continue to change, our willingness to collaborate will allow us to connect communities with our resources in unprecedented ways.
Walk a Mile in My Shoes: The Vital Role All Libraries Play in Developing Empathy
Doug Johnson, ISD 191 Burnsville-Eagan-Savage Schools
This session discusses why empathy, a critical skill for global relations and success in today’s world, should be taken seriously by librarians and concrete ways every library can help its patrons look at situations through the eyes of those who are different from themselves. We’ll actively share ways libraries support practices that build empathy and the empathetic skills necessary for effective librarians themselves. A self-assessment and reflection about the characteristics of an empathetic library professional and program conclude the session.
Letters for Legislators: Breaking Down Barriers to Civic Engagement
Jennie Archer, Concordia College
In fall 2018, Concordia College’s Carl B. Ylvisaker Library partnered with the Student Government Association to host a letter writing campaign, Letters for Legislators: Writing as Civic Engagement, in order to promote the connections between civic engagement and information literacy. The library later adapted this passive program into a workshop for MLK Jr. Day. Through Letters for Legislators, we learned that our patrons understand the importance of civic engagement and are frequently encouraged to contact their representatives, but many of them do not know where to start. By explaining how to contact elected officials, follow letter writing etiquette, and locate information about legislation and causes our patrons care about, Letters for Legislators has begun breaking down barriers that can stand between citizens and civic engagement.
Letters for Legislators is a low/no cost program that can easily be adapted for a variety of situations and communities. This breakout session will outline the steps the library took to plan Letters for Legislators, the pros and cons of the passive program and workshop formats, and possible campus/community partners for this type of event.
Instructional Design in the Library: A Welcome Change
Stephanie Warden, University of Wisconsin-Superior
Libraries have always been places of learning, access, accessibility, and assessment among other things. It makes sense, then, that instructional design, the act of intentionally designing a learning object or experience to maximize the learning potential for users, would be a welcome skill-set in any library. This is especially true considering increased pressure to demonstrate the value of our services and programs in a tangible way through assessment – a core competency of instructional design. In this session, we will discuss some instructional design principles that could be utilized in several different scenarios. In effect, participants will come away with an instructional design tool-kit that they can use in their libraries, be they university, school, public, or special libraries.
3:15 – 4:15 pm – Session 4
A Voyage of Discovery: Escape Room Activities for Outreach and Instruction in Every Library
Ian Moore. Kayleen Jones, and Rosie Erickson, University of Minnesota Duluth
In fall 2018, librarians at UMD’s Kathryn A. Martin Library developed two escape room activities for outreach and instruction, one for UMD’s incoming student welcome week and one for a first-year seminar. The activities challenged participants to work together to solve puzzles before TIME RAN OUT.
Inspired by escape room activities at public and academic libraries, our goal for these escape rooms was to offer students an opportunity to engage with the library and information literacy in a new way.
Attendees will learn about the tools UMD librarians used to create and implement escape room activities, learn tips and tricks from the creation process, and reflect on how they can create escape room activities at their own libraries. In this active session, attendees will have the opportunity to participate in a Lake Superior Libraries Symposium-themed escape room activity! Beginning and experienced puzzle-solvers are welcome!
Google Chrome Devices in Public Libraries
Seth Erickson, Traverse des Sioux Library Cooperative
Google Chrome devices have become popular in recent years. These computers, which run the Google Chrome operating system, are inexpensive, secure, and easy to remotely manage. This session will explore how librarians and technology staff can use these devices as public computer stations within a library, or any other public space where ease of use, security and user privacy is a priority. We will explain how we successfully implemented these across the TdS regional library system.
Zombies, Ducks, Crafts: Passive and Immersive Events on a Library Budget
Adam Brisk and Chelsey Miller, University of Minnesota Duluth
UMD serves a diverse community of students, staff and community members. Within the University, the Kathryn A. Martin Library has become known as a space that offers programming that is inclusive, diverse and, at the best of times, strange: We;ll talk about buttons, ducks, zombies, smoothies, vinyl, salmon, trees, knitting, word and nerds, and listening practice. Chelsey and Adam will talk about finding collaborative partners, being open to new ideas, learning from failure, and bringing whimsy to your library.
What now? Using Survey Data to Make Meaningful Change in Libraries
Robin Miller and Kate Hinnant, University of Wisconsin-Eau Claire
The 21st century culture of librarianship is responsive and innovative; we strive to be indispensable. To create the libraries our patrons need, librarians are continuously learning from and about our users. We have a large constellation of library-user information, ranging from conversations with individuals, to analysis of collection usage data, to reports published by professional associations. Surveys fit into this undertaking as one of the most efficient means of gathering information directly from users. The best surveys offer insights that we can gain by asking our users questions that they alone can answer. Many libraries and librarians conduct surveys regularly. After a survey or other research project closes, using the results to inform meaningful change can be the greatest challenge of all. In this session, the presenters will discuss strategies for communicating the results of a survey, and ways to take action with evidence gathered from surveys. Working in small groups, participants will have the opportunity to use sample survey data to tell stories about library needs. In larger groups, we will discuss methods of communicating survey results with different audience types. And finally, we will apply sample survey data to some common library quandaries.
4:30 – ??? – After Party, Bent Paddle Brewing Taproom, 1832 W Michigan St.
Continue the conversation after LSLS at Bent Paddle Brewing! Several restaurants in the area deliver to the taproom.